Privacy Policy

Security and Protection of Your Personal Data

We consider it our top priority to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. That is why we exercise the utmost care and apply state-of-the-art security standards to ensure maximum protection of your personal data.

As a private-sector company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations of the Federal Data Protection Act (BDSG). We have implemented technical and organizational measures to ensure that data protection regulations are observed by both us and our external service providers.

Lawfulness of processing

The processing of personal data is lawful only if there is a legal basis for such processing. Pursuant to Article 6(1)(a)–(f) of the GDPR, the legal basis for processing may include, in particular:

  1. The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes.

  2. Processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the data subject’s request.

  3. The processing is necessary for compliance with a legal obligation to which the controller is subject.

  4. The processing is necessary to protect the vital interests of the data subject or of another natural person.

  5. The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

  6. The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information Regarding the Collection of Personal Data

  1. The following information explains how we collect personal data when you use our website. Personal data includes, for example, your name, address, email address, and user behavior.

  2. When you contact us via email, we store the data you provide (your email address, and, if applicable, your name and phone number) in order to answer your questions. We delete the data collected in this context once storage is no longer necessary, or processing is restricted if statutory retention obligations apply.

  3. When you contact us via a contact form, the data you provide (your email address and other information you provide, such as your name and phone number) will be stored by us in order to answer your questions. We will delete the data collected in this context once storage is no longer necessary, or processing will be restricted if statutory retention obligations apply.

Collection of Personal Data When Visiting Our Website

When you use the website solely for informational purposes—that is, if you do not register or otherwise provide us with information—we collect only the personal data that your browser transmits to our server. When you view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (the legal basis is Art. 6(1)(f) of the GDPR):

IP address

Use of Cookies

Additional features and offerings on our website:

  1. In addition to the purely informational use of our website, we offer various services that you may use if you are interested. To do so, you will generally need to provide additional personal data, which we use to provide the respective service and to which the aforementioned data processing principles apply.

  2. In some cases, we use external service providers to process your data. These providers have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.

  3. Furthermore, we may share your personal data with third parties if we offer promotions, contests, contract conclusions, or similar services in collaboration with partners. You will receive further information on this when you provide your personal data or in the description of the offer below.

  4. If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the implications of this in the description of the offer.

Children

Our services are generally intended for adults. Individuals under the age of 18 should not provide us with any personal data without the consent of their parents or legal guardians.

Rights of the Data Subject

  1. Withdrawal of Consent

    If the processing of personal data is based on consent, you have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent prior to withdrawal.

    You may contact us at any time to exercise your right to withdraw consent.

  2. Right to Confirmation

    You have the right to request confirmation from the controller as to whether we are processing personal data concerning you. You may request this confirmation at any time using the contact details provided above.

  3. Right of Access

    If personal data is being processed, you may at any time request access to this personal data and to the following information:

    1. the purposes of the processing;

    2. the categories of personal data being processed;

    3. the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organizations;

    4. if possible, the planned period for which the personal data will be stored, or, if this is not possible, the criteria used to determine that period;

    5. the existence of a right to rectification or erasure of personal data concerning you, or to restriction of processing by the controller, or a right to object to such processing;

    6. the existence of a right to lodge a complaint with a supervisory authority;

    7. where the personal data are not collected from the data subject, any available information as to their source;

    8. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and—at least in those cases—meaningful information about the logic involved, as well as the significance and the intended consequences of such processing for the data subject.

    • If personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer. We will provide a copy of the personal data being processed. For any additional copies you request, we may charge a reasonable fee based on administrative costs. If you submit the request electronically, the information must be provided in a commonly used electronic format, unless you specify otherwise. The right to receive a copy pursuant to paragraph 3 shall not infringe upon the rights and freedoms of others.

  4. Right to Rectification

    You have the right to request that we rectify any inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to request that incomplete personal data be completed—including by means of a supplementary statement.

  5. Right to Erasure (“Right to be Forgotten”)

    You have the right to request that the controller erase personal data concerning you without undue delay, and we are obligated to erase personal data without undue delay if any of the following grounds apply:

    1. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.

    2. The data subject withdraws their consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.

    3. The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

    4. The personal data has been processed unlawfully.

    5. The erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject.

    6. The personal data was collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

    • If the controller has made the personal data public and is obliged to erase it pursuant to paragraph 1, the controller shall, taking into account available technology and the cost of implementation, take reasonable measures, including technical measures, to inform controllers processing the personal data that a data subject has requested the erasure of all links to that personal data or of copies or replications of that personal data.

      The right to erasure (“right to be forgotten”) does not apply where the processing is necessary:

      • for the exercise of the right to freedom of expression and information;

      • to comply with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

      • for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;

      • for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of such processing; or

      • for the establishment, exercise, or defense of legal claims.

  6. Right to Restriction of Processing

    You have the right to request that we restrict the processing of your personal data if any of the following conditions apply:

    1. You have the right to request that we restrict the processing of your personal data if any of the following conditions apply:

    2. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

    3. the processing is unlawful and the data subject opposes the erasure of the personal data and instead requests the restriction of the use of the personal data;

    4. the controller no longer needs the personal data for the purposes of the processing, but the data subject needs it to establish, exercise, or defend legal claims;

    • If processing has been restricted in accordance with the conditions set forth above, such personal data—with the exception of its storage—shall be processed only with the data subject’s consent, or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of substantial public interest of the Union or a Member State.

    • To exercise the right to restriction of processing, the data subject may contact us at any time using the contact details provided above.

  7. Right to Data Portability

    You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller without hindrance from the controller to whom the personal data was provided, provided that:

    1. the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b) of the GDPR, and

    2. the processing is carried out by automated means.

    • When exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another controller, to the extent that this is technically feasible. The exercise of the right to data portability does not affect the right to erasure (“right to be forgotten”). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

  8. Right to Object

    You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out pursuant to Article 6(1)(e) or (f) of the GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing is necessary for the establishment, exercise, or defense of legal claims.

    If personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

    In connection with the use of information society services, you may exercise your right to object by automated means using technical specifications, notwithstanding Directive 2002/58/EC.

    You have the right to object, on grounds relating to your particular situation, to the processing of your personal data concerning you that is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1), unless the processing is necessary for the performance of a task carried out in the public interest.

    You may exercise your right to object at any time by contacting the respective data controller.

  9. Automated individual decision-making, including profiling

    You have the right not to be subject to a decision based solely on automated processing—including profiling—that produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

    1. is necessary for entering into or performing a contract between the data subject and the controller;

    2. is authorized by Union or Member State law to which the controller is subject, and that law provides for appropriate measures to safeguard the data subject’s rights and freedoms as well as their legitimate interests;

    3. is based on the data subject’s explicit consent.

      The controller shall take appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, including, at a minimum, the right to request that the controller take action, to present their point of view, and to challenge the decision.

    The data subject may exercise this right at any time by contacting the relevant controller.

  10. Right to lodge a complaint with a supervisory authority

    You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy, if you consider that the processing of personal data relating to you infringes this Regulation.

  11. Right to an effective judicial remedy

    Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you have the right to an effective judicial remedy if you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in a manner not in accordance with this Regulation.

Use of Google Analytics

  1. This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is typically transmitted to and stored on a Google server in the United States. However, if IP anonymization is enabled on this website, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator.

  2. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google.

  3. You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case you may not be able to use all features of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

  4. This website uses Google Analytics with the “_anonymizeIp()” extension. This shortens IP addresses during processing, thereby preventing any personal identification. If the data collected about you is personally identifiable, this is immediately excluded, and the personal data is promptly deleted.

  5. We use Google Analytics to analyze and regularly improve the use of our website. The statistics we collect allow us to enhance our offerings and make them more interesting for you as a user. In the rare instances where personal data is transferred to the United States, Google has committed to complying with the EU-U.S. Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The data is automatically deleted after 38 months. Data that has reached the end of its retention period is automatically deleted once a month. The legal basis for the use of Google Analytics is Article 6(1)(f) of the GDPR.

  6. Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

    Terms of Use: http://www.google.com/analytics/terms/de.html,
    Privacy Overview: http://www.google.com/intl/de/analytics/learn/privacy.html,
    and the Privacy Policy: http://www.google.de/intl/de/policies/privacy.

  7. This website also uses Google Analytics to track visitor traffic across devices using a user ID. You can disable cross-device tracking of your usage in your customer account under “My Data” > “Personal Data.”

Data processor

We use external service providers (data processors), for example, for the technical management of the website, the shipping of goods, newsletters, or payment processing. A separate data processing agreement has been entered into with the service provider to ensure the protection of your personal data.

We work with the following service providers:

Stand: 24.09.2024